Terms and Conditions

Collection and Delivery

Simply contact us and we will arrange collection from you. We offer collection within 24 hrs, Monday to Friday to fit in around you. Most people prefer us to collect and deliver on the same day and time every week. Our free collection and delivery is subject to an order over £20 in value. There is a £2 delivery charge on orders under £20. If you are unavailable on the agreed day/time for collection or return a charge of £1.50 per additional trip will be made.

Service

Shirts, trousers, dresses, skirts & tops are returned on hangers with protective covers that we supply FREE of charge (unless you specify otherwise). We ask that you return the hangers with each load to avoid a replacement charge of 10p per hanger. All other items are professionally folded and stored

Payment

We accept cash or cheque and provide an itemised receipt for your records. Payment strictly upon return of ironing. A surcharge of 10% will apply to invoices outstanding for 7 days or more.

Peace of mind

Our ironers adhere to strict protocols that include a strict no smoking policy to ensure your laundry is returned fresh and crease free. In the unlikely event of any garments being damaged we will compensate to a maximum £50 per item. Any iron damaged or shiny items you include with your load will be returned unironed to avoid any misunderstanding regarding liability for damage.